Table of Contents
1General
2Basisofassessmentsofserviceavailability
performance
3Purposeoftheassessmentprocedure
3.1General
3.2Internationalpurposes
3.3Nationalpurposes
4Descriptionoftheassessmentprocedure
4.1Collectionofbasicdata
4.2Basicdata
4.3Observationperiod
4.4Exchangeofinformationbetweenterminal
administrations
4.5Elaborationofresults
4.6Presentationofserviceavailabilityperformance
information
4.7Treatmentofeventswhichdistortservice
availabilityperformancefigures
5Considerationsforcomparingserviceavailability
performanceinformationinternationally
ANNEXA-Rulesfordeterminingthenumberoffaults
andthedowntimetobetakenintoaccountin
assessmentsoftheserviceavailable
ANNEXB-Presentationofserviceavailability
performanceinformationforinternational
leasedcircuits
B.1Determinationofthenumberofcircuitsinvolved
intheassessment
B.2Meandowntimepercircuit
B.3Meannumberoffaultspercircuit
B.4Meantimetofailure
B.5Percentageofcircuitsforwhichnodowntime
wasrecorded
B.6Meantimetorestoreservice
B.7Long-termmeandowntimepercircuit
B.8Percentageofcircuitswithdowntimelessthan
themeanvalue
B.9Downtimepercircuitnotexceededby95%of
circuits
ANNEXC-Additionalinformationtobeexchangedbetween
administrationsconcerningserviceavailability
performance
C.1Typesofinformation
C.2Rulesforthecombinationofadditional
informationcomingfromthecontroland
sub-controlstations
References