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ITU Q.1302:1995

ITU Q.1302:1995 Telecommunication Applications For Switches And Computers (tasc) - Tasc Functional Services Defines a set of Functional Services for the area of Telecommunications Applications of Switches and Computers allowing functional integration between a computing network and a telecommunications netw

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Table of Contents

1Scope
2References
3Termsanddefinitions
4Abbreviations
5Genericfunctionalservicerequirements
5.1Templates
5.1.1Functionalservicetemplate
5.1.2Eventtemplate
5.2Errordefinitions
6Functionalservicedescriptions
6.1Generalfunctionalservices
6.1.1Functionalservicename:Answercall
6.1.2Functionalservicename:Callcompletion
6.1.3Functionalservicename:Clearcall
6.1.4Functionalservicename:Conferencecall
6.1.5Functionalservicename:Divertcall
6.1.6Functionalservicename:DropCP
6.1.7Functionalservicename:Holdcall
6.1.8Functionalservicename:Makecall
6.1.9Functionalservicename:Retrievecall
6.1.10Functionalservicename:Transfercallservice
6.2Specializedfunctionalservices
6.2.1Functionalservicename:Alternatecall
6.2.2Functionalservicename:Consultationcall
6.2.3Functionalservicename:Reconnectcall
6.3Manipulatefunctionalservices
6.3.1Manipulatefeaturefunctionalservices
6.3.2Manipulateagentfunctionalservices
6.4Routingfunctionalservices
6.4.1Callrelatedrouting
6.4.2Non-callrelatedrouting
6.5Monitorfunctionalservices
6.5.1Functionalservicename:Changemonitor
filterservice
6.5.2Functionalservicename:Monitorstartservice
6.5.3Functionalservicename:Monitorstopservice
6.6Snapshotfunctionalservices
6.6.1Functionalservicename:Snapshotcall
6.6.2Functionalservicename:SnapshotCE
6.7Functionalservicename:Eventreport
6.8Applicationstatusservices
6.8.1Functionalservicename:Applicationactivity
check
6.8.2Functionalservicename:Applicationcongestion
report
6.9Functionalservicename:Sendprivatedata
7Eventdescriptions
7.1Agentevents
7.1.1Eventname:Agentbusy
7.1.2Eventname:Agentloggedoff
7.1.3Eventname:Agentloggedon
7.1.4Eventname:Agentnotready
7.1.5Eventname:Agentready
7.1.6Eventname:Agentworkingaftercall
7.2Callprogressevents
7.2.1Eventname:Callarrived
7.2.2Eventname:Callcleared
7.2.3Eventname:Callconferenced
7.2.4Eventname:Calldelivered
7.2.5Eventname:Callestablished
7.2.7Eventname:Callfailed
7.2.8Eventname:Callheld
7.2.9Eventname:Calloriginated
7.2.10Eventname:Callreceived
7.2.11Eventname:Callretrieved
7.2.12Eventname:Calltransferred
7.2.13Eventname:CDdropped
7.2.14Eventname:Servicepending
7.3Causelist

Abstract

Defines a set of Functional Services for the area of Telecommunications Applications of Switches and Computers allowing functional integration between a computing network and a telecommunications network.

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