Table of Contents
1Introduction
2Managementservicesandusers
2.2Managementserviceusers
3Methodology
3.1Methodologyindevelopingmanagementservices
forUserType1
3.2Methodologyindevelopingmanagementservices
forUserType2
3.3Methodologyindevelopingmanagementservices
forUserType3
3.4Methodologyindevelopingmanagementservices
forUserType4
4Unifiedandcommonmethodology
5References Abstract
Provides an overview of the methodology for developing management services for different types of user.