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ASQ Q10015:2001

ASQ Q10015:2001 Quality Management - Guidelines For Training Provides guidelines to assist organizations and their personnel when addressing issues related to training. It may be applied whenever guidance is required to interpret references to "education" and "

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Table of Contents

Foreword
Introduction
1Scope
2Normativereferences
3Termsanddefinitions
4Guidelinesfortraining
4.1Training:Afour-stageprocess
4.2Definingtrainingneeds
4.3Designingandplanningtraining
4.4Providingforthetraining
4.5Evaluatingtrainingoutcomes
5Monitoringandimprovingthetrainingprocess
5.1General
5.2Validationofthetrainingprocess
AnnexA(informative)Tables

Abstract

Provides guidelines to assist organizations and their personnel when addressing issues related to training. It may be applied whenever guidance is required to interpret references to "education" and "training" within the ANSI/ISO/ASQ Q9000-2000 family of quality assurance and quality management standards.

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